General Terms and Conditions for Technology Platform License Purchase

These General Terms and Conditions (“Terms”) govern the purchase of licenses by a Sponsor (as defined below) from the Seller (as defined below) for access to and use of the Seller’s technology platform (the “Platform”). These Terms apply whether the Sponsor is purchasing licenses for its own use or on behalf of an End User (as defined below).

1. Definitions

• • • “Seller” refers to Vetavize Inc.
    • “Sponsor” refers to the entity or individual purchasing licenses from the Seller.
    • “End User” refers to the ultimate user of the Platform license, which may be the Sponsor or a third party for whom the Sponsor has purchased a license.
    • “Platform” refers to the Seller’s web application product, accessible at vetavize.app.
    • “Website” refers to the Seller’s public website, accessible at vetavize.com.

2. Applicability of these Terms These Terms govern the agreement between the Seller and the Sponsor for the purchase of licenses to the Platform. Please note that these Terms do not apply to an End User’s rights and responsibilities associated with the use of the Platform itself. For information regarding End User rights and responsibilities, the Sponsor and End User should consult their sales contract or order form, as well as the Vetavize End-User License Agreement (accessible at: vetavize.com/eula).
3. Acceptance of Terms By purchasing licenses from the Seller, the Sponsor agrees to be bound by these Terms. If the Sponsor does not agree with these Terms, the Sponsor should not proceed with the license purchase. By purchasing licenses, the Sponsor confirms that it is at least the age of majority in its jurisdiction or has received permission from its legal guardian, if applicable, to enter into this agreement. The Sponsor also agrees to comply with all applicable laws and regulations.
4. Changes to Terms The Seller reserves the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon their publication. The Sponsor’s continued purchase or use of licenses after any changes signifies the Sponsor’s acceptance of the updated Terms.
5. License Grant and Use of the Platform Upon successful purchase, the Seller grants the Sponsor (for its own use) or the designated End User(s) a limited, non-exclusive, non-transferable license to access and use the Platform in accordance with the terms of the specific license purchased and the Vetavize End-User License Agreement.The Sponsor agrees to ensure that its use of the Platform, and the use by any End User for whom it has purchased a license, is for lawful purposes only and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the Platform.

6. Prohibited Activities Prohibited activities related to the use of the Platform include, but are not limited to:

• • • Using the Platform in violation of any applicable laws or regulations.
    • Uploading or transmitting harmful or malicious software, including but not limited to computer viruses, worms, Trojan horses, or other malicious code.
    • Engaging in any conduct that disrupts the functionality of the Platform.
    • Phishing or engaging in identity theft.
    • Distributing pornography or adult-related content or offering any escort services.
    • Promoting or facilitating violence or terrorist attacks.
    • Infringing the intellectual property or other proprietary rights of others.

The Sponsor acknowledges that its license and the license of any End User may be suspended or terminated with or without notice upon any violation of this policy. To report a violation or suspected violation, please contact the Seller.

7. Intellectual Property All content on the Platform and Website, including text, graphics, logos, images, and software, is the property of Vetavize or its licensors and is protected by copyright, trademark, and other intellectual property laws. The purchase of a license does not grant the Sponsor or End User any ownership rights to any content on the Platform or Website. The Sponsor and End Users may not sell, license, rent, modify, transmit, copy, reproduce, distribute, publicly display, publish, adapt, edit, or create derivative works from any content on the Platform or Website without prior written permission from the Seller.
8. User Content If the Sponsor or an End User submits any content to the Platform (e.g., comments, feedback, or other materials), the Sponsor grants the Seller a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such content in connection with the operation of the Platform. The Sponsor represents and warrants that it owns or has the necessary rights to submit such content.
9. Third-Party Links The Website and Platform may contain links to third-party websites. These links are provided for convenience, and the Seller does not endorse or assume responsibility for the content, products, or services of any third-party websites.
10. Disclaimers The Platform is provided “AS IS” and “AS AVAILABLE” without any warranties of any kind, either express or implied. The Seller does not guarantee that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. The Seller makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Platform, or the reliability, accuracy, or completeness of content available on the Platform.
11. Limitation of Liability To the fullest extent permitted by law, the Seller and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the Sponsor’s or End User’s use of the Platform.
12. Indemnification The Sponsor agrees to indemnify and hold harmless the Seller, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising out of the Sponsor’s or End User’s use of the Platform or violation of these Terms.
13. Termination The Seller reserves the right to terminate or suspend the Sponsor’s access to purchased licenses or the End User’s access to the Platform, without prior notice or liability, for any reason, including a breach of these Terms.
14. Governing Law & Dispute Resolution These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

14.1. Arbitration Agreement.

Any dispute, controversy, or claim arising out of or relating to these Terms, the Platform, or the Sponsor’s or End User’s use of the Platform (each, a “ Dispute ”) shall be resolved exclusively through binding arbitration, rather than in court, except that the Sponsor may assert claims in small claims court if its claims qualify.

14.2. Arbitration Rules.

The arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in Orange County, Florida, U.S.A., or at a mutually agreed location. If the AAA is unavailable, the parties shall mutually agree on an alternative.

14.3. Arbitration Fees and Costs.

Each party shall bear its own costs of arbitration.

14.4. Waiver of Class Actions.

The Sponsor agrees that any Dispute shall be resolved on an individual basis and not as part of a class, collective, or representative action. The arbitrator may not consolidate the claims of multiple parties without the consent of all parties involved.

14.5. Exception—Injunctive Relief.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction for matters related to intellectual property rights or unauthorized use of the Platform.

14.6. Judicial Forum for Non-Arbitrable Disputes.

If this arbitration agreement is found to be unenforceable, any Dispute shall be resolved exclusively in the courts located in Orange County, Florida, U.S.A., and the Sponsor consents to personal jurisdiction and venue in such courts.

14.7. Loser Pays.

In any arbitration or legal proceeding arising out of these Terms, the losing party shall be responsible for the payment of the prevailing party’s reasonable attorneys’ fees and court costs, unless otherwise prohibited by applicable law or determined differently by the arbitrator.

15. Contact Information If you have any questions about these Terms, please contact the Seller at: info@vetavize.com

Last updated: 28 July 2025